Formal Letter

·       Complaint letter
65 Market Street
Val Haven, CT 95135 
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.

Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555. 
Sincerely,
Signature
Ken Thomas
·       Order Letter
PT KHOSIMA JAYA
Jalan Raya Serang Km. 24 No. 14
Balaraja Tangerang Banten
Telp. (021) 7736027 Fax. (021) 7736037
Ref:WL/RI                                                                                                        January, 2nd2016
Mr. Wijaya Lee
TOKO PELANGI ELEKTRONIK
Jalan Gatot Subroto No. 26
Jakarta Selatan
Dear sir,
Thank you for your offering letter dated on February, 15th 2014. We have read and learn it. We are interested to order some product in your company, with the following specifications and price:
NO
PRODUCT NAME
TRADE MARK
AMOUNT
PRICE
TOTAL AMOUNT
1
Netbook
Aple
2
Rp 5.000.000,00
Rp 10.000.00,00
2
Laptop
Toshiba
3
Rp 4.000.000,00
Rp 12.000.000,00
3
Printer
Cannon
6
Rp 400.000,00
Rp 2.400.000,00
4
LCD
Toshiba
1
Rp 5.000.000
Rp 5.000.000,00
We hope that our order arrived no later than a week after the letter is received. The payment will be sent after we received our order.
Thank you for your attention and cooperation.
Yours sincerely,

 Wahyudi Sri Lokeswara, ST
Marketing Manager

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